Restaurants

AI agents for restaurants

At peak hours nobody on the team can be on the phone taking a reservation. And that’s exactly when most people want to book.

What happens today

  • Reservations lost because nobody answered during the rush
  • The restaurant’s WhatsApp answered in bursts, whenever someone can
  • Empty tables from people who booked and never said they weren’t coming

What the agent does

  • Takes the reservation over WhatsApp with real table availability
  • Notes allergies, celebrations and preferences, and passes them to the kitchen
  • Confirms same day and frees the table if they cancel

No reservation gets lost and the floor team stays on the floor.

What it looks like

LucíaLucíaRestaurant · WhatsApp

Hi, I’d like to book for Saturday night, there are 4 of us

Hi, of course. Shall I seat you earlier or later? I have 8:00 or 9:30

8 is fine

Great, table for 4 on Saturday at 8. Any special occasion or something I should let the kitchen know?

Yes, it’s a birthday

Wonderful. We’ll prepare something special for dessert. I’ll send the confirmation and we’ll see you Saturday

Book your assessment

30 minutes, no strings attached.

Book your assessment

Other industries

Back to HAILO