E-commerce

AI agents for e-commerce and online stores

"Where is my order?" is the question that eats the most time in any online store — and the one that needs a human the least.

What happens today

  • Inbox full of tracking questions answering the same thing over and over
  • Abandoned carts nobody recovers
  • Customers annoyed because it took hours to get a reply

What the agent does

  • Looks up the real order in your store and answers with the tracking number and delivery date
  • Recovers carts with a timely message, not a generic email blast
  • Escalates to a person only when there’s an actual problem

Support that answers in seconds at any hour, without growing the team.

What it looks like

MateoMateoOnline store · WhatsApp

Hey, I placed an order a few days ago and it still hasn’t arrived

I’m sorry for the wait, let me check right now. Can you confirm your order number or the email you used?

It’s #7781

Thanks. Found it: it shipped yesterday and arrives tomorrow before 2pm. Here’s the link to track it in real time

Oh, great. Thanks

My pleasure. If you need to change the size or anything when it arrives, just message me and we’ll sort it out

Book your assessment

30 minutes, no strings attached.

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Other industries

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